What an Idea Sirji

In today’s job scenario, not having an equal opportunity can put you at the back of the pack. Imagine for people with disabilities; not even having an opportunity would mean that they are not being recognized and acknowledged as worthy enough. Millions of people with disabilities face barriers in finding jobs and getting promoted.

But thats not the case with Khushbu.

Khushbu Patel, a Pankh trainee from Ahmedabad is suffering from 75% locomotor disability. But that has not broken her spirit and she now works at Prime One for Ideal Cellular Ltd and earns a monthly salary of about Rs 11,000.

Here’s her inspiring story:

Idea Cellular, being an equal opportunity employer, had called Khushbu for an interview and on seeing her zeal towards life and her never say die attitude- when she literally crawled on her hands to come to the store since she couldn’t walk due to her disability- immediately recruited her as a CRS at their Prahlad Nagar, Ahmedabad’s store. Khushbu, who came aided with a wheelchair, didn’t get demotivated when she realised that the CRS design was a semi standing model with high sitting chair and low backrest; but through her sheer confidence and dedication has been able to scale all difficulties. She is now is the Front Desk Executive (FDE) attending all kinds of customers, solving their queries and complaints, actively selling Postpaid and Prepaid numbers and participating in “Guard of Honour” every morning with lot of enthusiasm and energy.

 

Khushbu giving Guard of Honor welcome to the customers of the store

“ It is very heart wrenching to see her overcome her physical limitations and actively participate in various initiatives taken at CRS Navrangpura including Guard of Honor. Her story of active contribution in postpaid and prepaid selling apart from handling regular QRC with very high levels of energy and enthusiasm is truly very inspiring,” appreciated Mr Ashish Jain, Service Delivery Head Gujarat.